Article 1: Preamble
The present general conditions of sale of the site "cadeau à personnalisée.fr" have been set up by the company "Speed-Gif". Any ordering of a product appearing on the site "cadeau à personnalisée.fr" implies an unreserved acceptance by the buyer of these general conditions. The consumer acknowledges being fully informed of the content of these terms and that it does not require the handwritten signature of this document, as long as the latter wishes to order products on this site. These general conditions express the entirety of the obligations of the parties. No general or specific condition contained in the documents sent or delivered by the consumer will be able to replace these.
Article 2: Products
The products presented by the gift site to personnalize.fr are identified with all the necessary characteristics which provide for the potential consumer to know before the definitive order taking the complete identities of the products that he wishes to acquire. The offers presented on the site "cadeau à personnalisée.fr" are only valid while stocks last. The photographs of the catalog are taken by us, the company "Speed-Gif" reserves the right of ownership. However, these photographs remain as faithful as possible but do not hold responsible the company "Speed-Gif" minor differences (difference in hue, size ...)
Article 3: Price
Our prices are expressed in Euros and all taxes included, they do not take into account the expenses of delivery. The prices take into account the T.V.A applicable on the day of the order and any change of the applicable rate T.V.A. will be automatically passed on the price of the products of the on-line shop. The payment of the totality of the price must be realized at the time of the order at no time, the paid sums can not be regarded as down payments or installments.
Article 4: Order
Any validated order entails the acceptance of these terms and conditions, the information provided by the consumer during the order is binding only the latter. In case of error or incomplete mention in the address of the recipient, the company "Speed-Gif" can not be responsible for the impossibility of making the delivery within the time indicated when ordering. The contractual information will be confirmed by e-mail at the latest at the time of delivery or, failing that, to the address indicated by the consumer in the order form. The computerized registers, kept in the computer systems of the company "Speed-Gif" under reasonable conditions of safety, will be considered as proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence.
Article 5: Method of payment
The site "clonelsilver.com" allows to acquire the products in several forms of payment.
- Payment via the PAYPAL bank server in a secure environment.
- Payment by credit card for any card bearing the acronym CB
- Payment by check payable to "Speed-Gif" addressed to "14 rue Henri Germain, 06110 Le Cannet"
Orders will be effective as soon as the agreement is given by the bank payment center concerned or receipt of the check. In case of refusal of said payment centers, the order will be automatically canceled and the customer notified by email. the company "Speed-Gif", reserves the right to refuse any order from a customer with whom there is a dispute in progress. The consumer guarantees the company "Speed-Gif" that he has the necessary permissions to use the method of payment chosen by him, during the validation of the order form.
Article 6: Delivery in mainland France, DOM-TOM, Monaco (zone 1)
The order will be executed no later than 3 days from the day following the day the consumer placed his order. In case of unavailability of the ordered product, especially because of our suppliers, the consumer will be informed at the earliest and will have the opportunity to cancel his order. The consumer will then have the choice to request either the refund of the sums paid within 30 days at the latest of their payment, or the exchange of the product. The products are delivered to the delivery address indicated by the consumer on the order form. The consumer is required to check the condition of the packaging of the goods on delivery and report the damage due to the carrier on the delivery order, as well as the company "Speed-Gif", within a period of 7 days. The consumer may, at his request, obtain the sending of an invoice to the billing address and not to the delivery address by specifying it by mail. As far as shipping is concerned, we basically work with the post office. As soon as we proceed with the delivery, you immediately receive an email informing you. To minimize transport costs, all products of small or medium size are shipped by a Colissimo Suivi mail service. In addition to being economical, this service delivers in 48 hours throughout France and offers you the possibility of recovering the products ordered at your post office near the delivery address in case of absence from the initial place of delivery. the presentation of the factor. In concrete terms, if you are absent on the day of delivery, your postman will leave you a notice in your mailbox, which will allow you to collect your package at your post office during business hours, within 15 days. days. Colissimo Suivi is a very reliable service. However, it may be, as in any shipment, that there may be a delay in delivery or that the product goes astray. In case of delay of delivery compared to the date that we indicated to you in the mail of dispatch, we ask you to announce us this delay by sending us an email. We will then contact the Post Office to start an investigation. A Post Investigation may last up to 21 days from the date of commencement of the investigation. If during this period, the product is found, it will be rerouted immediately to your home (the majority of cases). If, on the other hand, the product is not found at the end of the period of 21 days of investigation, the Post considers the package as lost. Only then can we send you a replacement product at our expense. If the ordered products were no longer available at this time, we will refund the amount of the products concerned by the loss of the carrier. If the product or products were still available, but had changed the selling price on the site, we would apply the new sales prices, either by refunding you by check of the difference, or by asking for a check on this difference in price. We do not accept any responsibility for longer delivery times due to the carrier, especially in case of loss of products or strike.
Article 7: International delivery zone 2 and zone 3 (indicating for zone 1 the following 12 countries: Germany, Belgium, Denmark, Spain, Finland, Great Britain, Ireland, Luxembourg, Netherlands, Portugal, Sweden, Switzerland. zone 2 the whole world)
(See Article 6)
The products are shipped in zone 2 by the means "Export3j" under the same conditions as France metropolis.
The products are shipped in zone 3 by the means "recommended international" or "postexport3j" times can vary between 3 to 7 days. deliveries are made under the same conditions as France mainland France.
Article 8: Tariff of our deliveries by zone
Zone 1: France Métropole, DOM-TOM, Monaco: delivery tracking letter: ............. 2.90 €
Zone 2: Germany, Belgium, Denmark, Spain, Finland, Great Britain, Ireland, Luxembourg, Netherlands, Portugal, Sweden, Switzerland: Export3d delivery: ............... .. € 5.90
Zone 3: Worldwide: Delivery Postexport3j or Recommended International .... 10.90 €
Article 9: Delivery Issues
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged parcel, broken products ...) must imperatively be indicated on the delivery note in the form of "handwritten reserves", accompanied by the signature of the customer. The consumer will also confirm this anomaly by sending the carrier within 2 business days following the delivery date a registered letter with acknowledgment of receipt stating the said claims. The consumer must send a copy of this letter by mail or by mail to the company "Speed-Gif", gift
Article 10: Product Warranty
In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions of the present can not deprive the consumer of the legal guarantee which obliges the professional salesman to guarantee it against all the consequences of latent defects of the sold thing . The consumer is expressly informed the company "Speed-Gif" is not the producer of the products presented within the framework of the website, within the meaning of the law n ° 98-389 of May 19, 1998 and relating to the responsibility of the fact defective products. Consequently, in case of damage caused to a person or a good by a defect of the product, only the responsibility of the producer of this one can be sought by the consumer, on the basis of the information appearing on the packaging of this product. The terms and duration of the manufacturer's warranty are indicated on the product sheets. Given the frequency of renewal of the components of the technical products, the company "Speed-Gif" will, on request, inform the consumer of the availability of spare parts of the products offered and how to obtain them eventually.
Some of our products are guaranteed for 10 years, generally all products sent are controlled by us, and any defective or non-compliant products are not shipped.
Article 11: Right of withdrawal
The consumer has a period of 14 working days to return, at its expense, the products do not suit him. This period runs from the day of the delivery of the consumer's order. If this period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day. All returns must be reported in advance to the company "Speed-Gif" by logging on our site in the "contact us" Only the products returned will be returned in their entirety, in their original packaging intact and intact , and in perfect condition of resale. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged.
This right of withdrawal is exercised without penalty, except for the costs of return. In the event of the exercise of the right of retraction, the consumer has the choice to ask for either the refund of the sums paid, or the exchange of the product. In the case of an exchange, the return will be at the expense of the consumer. In case of exercising the right of withdrawal, the company "Speed-Gif" will make every effort to reimburse the consumer within 15 days. However, given the technical nature of the products sold, this period may be extended to 30 days, especially when the product needs a technical verification (see products to be tested beforehand).
The consumer will then be refunded by crediting his bank account (secure transaction) in case of payment by credit card, or by check in other cases.
Right of withdrawal of customizable jewelry
Under the provisions of Article L121-20-2 of the code consumption, objects made according to the specifications of the consumer or personalized at the request of the customer can not benefit from the right of withdrawal, and will not be returned or exchanged, except the case of bringing into play the warranty of defects affecting the object sold and or, if I am not mistaken, or customization that does not comply with the customer's request. The customer's attention is drawn to the fact that these goods sold are made by craftsmen.
Article 12: Force majeure
Neither party will have failed in its contractual obligations, to the extent that their execution will be delayed, hindered or prevented by a fortuitous event or force majeure. Will be regarded as fortuitous event or force majeure all facts or circumstances irresistible, external parties, unpredictable, inevitable, independent of the will of the parties and which can not be prevented by the latter, despite all efforts reasonably possible. The party affected by such circumstances will notify the other party within ten business days of the date on which it became aware. The two parties will then approach within one month, unless impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure has a duration greater than three months, these terms and conditions may be terminated by the injured party. Expressly, are regarded as case of force majeure or fortuitous cases, besides those usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning; stopping telecommunication networks or difficulties specific to telecommunication networks
Article 15: Computing and Liberties
The information requested from the consumer is necessary for the processing of his order and may be communicated to the contractual partners of the company "Speed-Gif" involved in the execution of this order. The consumer can write to the company "Speed-Gif" whose contact details are within the confidentiality charter contained in the website, to oppose such communication, or to exercise their access rights, of rectification with regard to information concerning him and contained in the files of the company "Speed-Gif", under the conditions provided by the law of January 6, 1978.